All our hearing centres and clinics will be closed for Christmas from 2 p.m. on Tuesday 24 December. We’ll be reopening at 9 a.m. on Thursday 2 January in England & Wales, and at 9 a.m. on Friday 3 January in Scotland.

How to clean your Oticon in-the-canal custom hearing aids

1. Remove the batteries from both hearing aids.
2. Gently rub the hearing aids with a microfibre cloth.
3. Carefully run the vent tool through the hearing aid to remove wax/debris.
4. To replace the wax filter, take a wax filter tool from the shell. Snap the empty pin into the filter in your hearing aid and remove it. Then insert the pin that has the new filter into the aid.
5. Reinsert the batteries into the hearing aid.

Go back to hearing aid maintenance videos

Audio

Visual

Music

White screen: How to clean your Oticon in-the-ear custom hearing aids

Music

An audiologist is sitting at a table.

Zoom in on her picking up a hearing aid.

Music

She removes the batteries in both hearing aids

Music

She cleans the hearing aids with a microfiber cloth

Music

She uses a vent cleaning tool to remove the wax

Music

She uses the wax pick to clean the wax filter

Music

She reinserts the batteries in the hearing aids

Music

White screen: Hidden Hearing logo