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Why Hidden Hearing?

Our hearing clinics have teams of hearing care professionals, all highly specialised and dedicated to helping more people hear better.

That’s why we call ourselves hearing care experts.

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Love your ears with personalised hearing care

At Hidden Hearing, we’re on a mission to help more people love their ears. 
 
By combining our personal approach, expertise, advanced hearing technology, and comprehensive aftercare, we deliver personalised hearing care and solutions tailored specifically to each person.

Man and audiologist

Hearing care experts

Our customers tell us what a difference our approach to care makes in their lives. In fact, it’s this feedback—along with years of specialised training and real-world experience—that fuels our commitment to truly personalised hearing care.

Experts in hearing care

Man taking a hearing test and audiologist

Innovative technology

We believe the optimal hearing solution starts with best-in-class technology but demands a personalised touch. By tailoring cutting-edge hearing aids to fit your unique needs, preferences, and lifestyle, we can maximise their benefits.

Advanced hearing aids

Hearing aids

Aftercare at no extra cost

Hearing care is a journey, not a destination. Providing ongoing care & support ensures we can continue to personalise your hearing experience even after you’ve left the clinic.

Aftercare services

Hearing care
Image shows the founder of Demant

120 years of history

As part of Demant, a world-leading hearing healthcare and technology group, our strength lies in our foundation-based ownership and the heritage of making life-changing differences for people with hearing loss. 
 
The Demant Group has played a vital part in developing innovative technologies and gathering know-how to help improve people’s hearing, and thus, their well-being. Today, more than a century later, this drive and passion continues to live on and expand.

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How Hidden Hearing does personalised care

1

Getting to know you: We always start by getting to know you, your communication needs and wishes, and your medical case history. 

2

Free hearing test: We conduct a comprehensive hearing evaluation to understand your hearing ability. At this stage, we are able to identify how much and what kind of hearing loss is present.

3

Tailored hearing solution: Should your hearing evaluation indicate that you would benefit from a hearing solution, we will recommend a hearing aid and fine-tune it to meet your unique hearing needs and goals.

4

Take time to adjust with a free trial: To ensure the hearing solution is right for you before committing, you can try it risk-free for 60 days. 

5

Aftercare when you need us: When you purchase the hearing aids, we offer unlimited adjustments and support during your warranty period to make sure the hearing aids are still providing the best and most comfortable hearing experience for you.

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Hidden Hearing Customer Charter

Hearing aids

Keep being independent

Friendships mean the world to Pam (pictured). Being in on the joke and laughing until her face hurt was too good to give up.

When she noticed that conversations with her friends had started to leave her tired and overwhelmed, she realised her hearing loss might be affecting more than just her ears. She knew it was time to get her hearing checked by an expert.

Whatever is most important to you, staying on top of your hearing health can help you keep it. Love your ears with a free hearing test at Hidden Hearing.

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Keep the sounds you love

Is life starting to sound a little different? 
 
We often overlook our hearing until the sounds we love—like a partner’s laughter or a favourite melody—begin to fade. But what if you could keep hearing those moments as they are? 

Love your ears, and preserve what matters most.

 

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Careers

We’d very much like to hear from you if you’re working within the hearing care industry even if we have no advertised roles, we’re always keen to reach out to experienced individuals for future vacancies. If you’re an Audiologist/Hearing Aid Dispenser registered with the HCPC, then do contact us, in confidence.

Send us an email or write to us if you want to apply for any of the positions below.

Audiologist Timothy Humpidge
Hearing Aid Dispenser/Audiologist
Hidden Hearing Clinic Coordinator
Branch Coordinator
Customer Services and Appointment Coordinator Specialist
Call Centre Manager