Clinics close from 2 p.m. on Tuesday 24 December and re-open on Thursday 2 January in England & Wales. Clinics in Scotland will re-open on 6 January.
5 steps to better hearing
If you think you might have hearing loss, but you’re not sure what to do next, we have five steps to help you on your journey to better hearing.
Get a free hearing test with one of the UK's largest hearing care specialists
1. Know what the signs of hearing loss are.
Signs of hearing loss
2. Book a free hearing test at your local clinic.
Book hearing test
3. Try a hearing aid for 60 risk-free days if we find a hearing loss.
Free, 60-day trial
4. Learn about different payment and protection plans.
Hearing aid finance
5. Hear well and live well. Receive unlimited aftercare.
Aftercare service
1. Recognise the signs of hearing loss
Because hearing loss often develops gradually, it can be difficult to spot. Recognising the signs of hearing loss as early as possible can help you to be proactive in seeking treatment. You can read about the six most common early signs of hearing loss below, or you can find out more about how to recognise the signs and symptoms of hearing loss:
Difficulty following conversations
You have difficulty following group conversations (or when there's background noise)
Phone conversations are unclear
You have trouble following phone conversations in both quiet and noisy places
People seem to be mumbling
You often ask people to repeat themselves. Sounds seem unclear, or people sound like they're mumbling
Difficulty locating sounds
You have difficulty locating where sounds are coming from
Signs of tinnitus
You experience ringing or buzzing sounds in your ears (tinnitus)
Turning up the TV too loud
Your friends and family say you have the TV up too loud
Self-assessment: Do I need a hearing test?
Just answer the four questions below to see whether you should consider getting a hearing test.
Question 1 – Around the table
Do you have trouble following conversations when there are four or more people present?
Question 2 – Family and friends
Have your family or friends suggested that you get your hearing tested?
Question 3 – Understanding what others say
Do you ever struggle to understand what others are saying because you cannot hear them properly?
Question 4 – TV or radio
Do you find yourself turning up the TV or radio, even when the volume is loud enough for others?
Your Result:
You would benefit from a hearing test
Your answers indicate that you experience symptoms of hearing loss. We strongly recommend booking a hearing test in one of our clinics.
The result is an indication. An in-person hearing test can determine if you have a hearing loss.
Book your free hearing test:
Your Result:
It seems you’d benefit from a hearing test
Your answers indicate that you experience some symptoms of hearing loss. We recommend booking a hearing test in one of our clinics.
The result is an indication. An in-person hearing test can determine if you have a hearing loss.
Book your free hearing test:
Your Result:
It cannot be determined whether you’d benefit from a hearing test
Your answers do not indicate that you experience symptoms of hearing loss. However, if you experience trouble hearing, we recommend booking a hearing test in one of our clinics.
The result is an indication. An in-person hearing test can determine if you have a hearing loss.
Book your free hearing test:
2. Book a free, in-clinic hearing test
If some of the early signs of hearing loss seem familiar, we recommend that you book a free hearing test with one of our hearing care experts. It’ll take about an hour, and you’ll get your results there and then. If your test results indicate that you have hearing loss, we’ll go through your options with you.
Book an appointment online
Find a time that suits your schedule, and book a free hearing test appointment online
Book an appointment
Find a hearing centre
Use our hearing centre locator to find your closest hearing centre or clinic
Find hearing centre
“My wife and children had to shout if they were in another room. My wife doesn’t have to repeat herself so much now and is therefore in a better mood!”
3. Try a hearing aid for 60 risk-free days
We offer a 60-day money-back guarantee. So you can use your hearing aids in your everyday life and if you decide they're not for you, we'll give you a full refund.
4. Learn about payment and protection plans
When you buy hearing aids from Hidden Hearing, we discuss the different payment options available.
Please call us 0800 7408 796 to learn more or read more about hearing aid financing options below
Flexible payment options
We offer flexible payment options, subject to acceptance, so you can spread the cost of your hearing aid.
Oneplan
Protect your hearing aid against theft, damage or loss with our exclusive customer care scheme.
5. Enjoy the benefits of our aftercare programme
Congratulations! You’ve taken a huge step in improving your hearing health. Not only will you benefit from being able to hear clearly in your everyday life, but your mental health and overall quality of life will benefit too. As a Hidden Hearing customer, you can enjoy a wide range of services and resources, including the following:
1. Hidden Hearing welcome
60-day money-back guarantee, and a 24-month warranty on our hearing aids.
2. Hearing aid maintenance
Free servicing for the lifetime of the hearing aid.
3. Looking after your hearing and your hearing aid
Optional access to our Oneplan, free batteries for three years, free annual hearing tests.
