All our hearing centres and clinics will be closed for Christmas from 2 p.m. on Tuesday 24 December. We’ll be reopening at 9 a.m. on Thursday 2 January in England & Wales, and at 9 a.m. on Friday 3 January in Scotland.
How to receive calls from your iPhone in your hearing aids
1. On your phone, go to ‘Settings’. Make sure the ‘Bluetooth®’ button is in the ‘On’ position. Then scroll down to ‘General’, and then ‘Accessibility’ and then ‘Hearing Devices’.
2. Now restart your hearing aid by opening and closing the battery compartment. This will put your hearing aid into ‘pairing mode’ for three minutes. Do this for each hearing aid if you have more than one.
3. Your hearing aid(s) should now appear on your phone screen. Tap on the name of your hearing aid and tap ‘Pair’ when the pairing request pop-up appears. Repeat this step if you have two hearing aids.
4. Your hearing aids should now be paired with your iPhone.
Go back to hearing aid maintenance videos
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White screen: How to receive calls from your iPhone in your hearing aids |
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An audiologist is sitting at a table. She picks up the iPhone and presses settings |
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Scrolls down and goes to general, scrolls down and goes to accessibility and finds WiFi Hearing Devices. |
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She lays the phone on the table and picks up the hearing aids. |
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She opens and closes the battery drawers. |
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Zoom in on the phone’s screen. She pairs both hearing aids to the phone. |
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White screen: Hidden Hearing logo |
