Lady looking at phone with ear highlighted

What to expect at your hearing test

You might be wondering what happens at a hearing test, for example what's involved and what you can expect to learn.

We'll give you a step-by-step overview so that you'll know what to expect at your appointment.

Book a free hearing test Find nearest hearing clinic

What happens at a hearing test – Bring someone with you
Bring someone with you
Part of your hearing test involves checking how well you recognise a familiar voice. So we recommend bringing a friend or relative along with you, if possible.
What happens at a hearing test – consultation
Discuss your hearing concerns
Your hearing care expert will talk to you about your hearing concerns, your medical history and any lifestyle factors that may impact your hearing.
What happens at a hearing test – Physical ear examination
Physical ear examination
They'll conduct a visual exam of your ears to see whether there are any medical explanations that might affect your hearing.
What happens at a hearing test – Hearing assessment
Comprehensive hearing assessment

This includes a series of tests – such as tone tests and an ACT™ test, specifically designed to measure how much help you need to hear speech in noisy environments.

What happens at a hearing test – Same-day results
Same-day test results and recommended solutions
Option 1 No hearing loss: Receive healthy hearing advice Option 2 Hearing loss detected: Receive advice on hearing aid solutions

What to expect when visiting a hearing clinic to get a hearing test

In this short film you can see what happens during your visit to one of our hearing clinics.

Our goal is to help you hear better.

Book a free hearing test
Lady taking a hearing hearing test

Protect your long-term health – Book a free hearing test

Just fill in your contact details below, and we'll contact you and find a time that suits you.

Question 1 of 1
Have you taken a hearing test before?

Step 1 of 5

Tip from the experts

Bring a close friend or family member to your first appointment

It's very helpful to bring a person with a familiar voice to your hearing test. It helps the hearing care expert to see how well you understand the words spoken by a close friend or loved one. This helps your hearing care expert understand how well you hear everyday speech.

It can also help to have a friendly face and calming voice at your first appointment. You’ll typically get more out of your visit if someone close to you can share the experience. Plus, your loved one will have a better understanding of some of the challenges involved with your hearing loss. They might be able to articulate some of the challenges that you might not be aware of.

Help someone with a hearing loss

What happens at your first hearing test?

Your ability to live a full and satisfying life is our top priority. Healthy hearing is essential to having a good quality of life. Our hearing care experts give personalised hearing care to help you realise your full hearing potential.

1. Congratulations! You’ve booked your hearing test

You’ve just taken the most important step to better hearing.
Your test is booked, and you're on your journey to better hearing.

2 minutes

Image shows man talking over the phone

2. Discuss hearing concerns, medical history, and lifestyle factors

Our hearing care experts will take the time to get to know you. Together, you'll discuss your hearing challenges, hearing needs and medical history to date.

20 minutes

Man taking a hearing test with an audiologist

3. Physical ear examination

Next, we'll examine your ears and check for ear wax and any foreign objects which could be blocking your ear canals. We'll also look for damage to your eardrum(s), infections, and other abnormalities. This portion of the exam will help us understand if there are any medical explanations for your hearing loss.

5 minutes

Image shows an audiologist using an otoscope to look into a patient's ear

4. Comprehensive hearing test

The hearing assessment part of the test is simple and painless. You'll sit in a soundproof room or booth while wearing a pair of headphones. We'll ask you to listen to and respond to various tones, speech sounds, and voices. Your responses will be recorded on an audiogram, and the results will help show whether you have an aidable hearing loss. Once complete, your hearing care expert will review the results with you and discuss next steps and, if needed, treatment options. This includes a series of tests – such as tone tests and an ACT™ test, specifically designed to measure how much help you need to hear speech in noisy environments.

20 minutes

Lady taking a hearing test

5. Same-day test results and recommended solutions

Your hearing care expert will go through your results with you. If you have any level of hearing loss, they'll recommend solutions.

15 minutes

Image shows man talking to audiologist in front of a screen showing an audiogram

icon of ear and sound
5A. No hearing loss
You will be advised on healthy hearing practices and how to protect your hearing over time.
icon of ear and no sound
5B. Hearing loss detected
We’ll assist you in choosing the best hearing aid solution for you. Most hearing aids are available in less than a week (custom hearing aids can take 2–3 weeks).

Why choose Hidden Hearing?

Man attending a hearing test with audiologist
Personalised approach
Because your hearing is as unique as your fingerprint, we deliver personalised hearing care & solutions tailored specifically to you. 

Why Hidden Hearing

A man taking a hearing test
Experts in hearing care

Our certified hearing care professionals conduct free, comprehensive hearing tests with same-day results.

Experts in hearing care

A man holding a hearing aid
Innovative technology
By tailoring cutting-edge hearing aids to fit your unique needs, preferences, and lifestyle, we can maximise their benefits. 

Advanced hearing aids

A man getting a hearing aid fitted
Aftercare at no extra cost
As a Hidden Hearing customer, you are entitled to free batteries, adjustments, cleanings, repair services and consultations.

Aftercare services