Clinics close from 2 p.m. on Tuesday 24 December and re-open on Thursday 2 January in England & Wales. Clinics in Scotland will re-open on 6 January.
Exclusively available to Hidden Hearing Customers
Oneplan
Total protection and peace of mind when you need it most.
Protection for your hearing aids
You would have already been offered our oneplan customer care scheme when you purchased your hearing aid. You may not have taken advantage of it at the time, but you still can. You’ll find all the information you need to know below.
Total protection of your hearing aid from just £75 per year.
Oneplan – a protection plan for your hearing aids
Oneplan is Hidden Hearing’s protection plan for your hearing aids.
- Protection – When you need it most
- Low cost – Subscriptions starting from just £75 per year
- Replacement benefit request – Straightforward and hassle-free
- Devices – Available on hearing systems that are up to five years old
Oneplan is here to help when you need it most. Contact your local clinic to learn more about the oneplan.
Why should you consider buying extra protection?
Oneplan is our customer care scheme designed to give you total peace of mind.
Oneplan is a low-cost benefit, so you won't need to worry if your hearing aid is lost, stolen, accidentally damaged, or stops working, anywhere in the world.
For a copy of the full Scheme Rules, click here. Your legal rights as a consumer are not affected.
What does oneplan include?
Oneplan aims to serve as the safeguard for the first five years of your hearing aid’s life and is the only hearing aid protection of its kind.
Under the oneplan scheme, we ensure the following:
No quibble ‘new for old’ replacement if your hearing aid is lost, stolen, or accidentally damaged and can’t be repaired.
Unlimited repairs to your hearing aid through breakdown or accidental damage, covering up to five years, including the manufacturer’s warranty.
Free protection whilst on holiday, up to a maximum of 31 days (at any one time).
Oneplan – Protection when you need it.
Call us or contact your local clinic if you would like to learn more about the oneplan.
