Clinics close from 2 p.m. on Tuesday 24 December and re-open on Thursday 2 January in England & Wales. Clinics in Scotland will re-open on 6 January.

Connect hearing aids to the Remote Control

1. Open the battery compartments on your hearing aids.
2. Press and hold all three buttons on the Remote Control for five seconds. The LED should now glow green for about ten seconds.
3. Close the battery compartments of your hearing aids. Wait about ten seconds until they’re fully turned on.
4. Make sure both hearing aids are within about 20 cm (7 inches) of the remote.
5. Press any key briefly on the remote. Once the pairing is complete, the green LED will glow green again for about ten seconds.

Go back to hearing aid maintenance videos

Audio

Visual

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White screen: Connect hearing aids to the Remote Control 3.0

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An audiologist is sitting at a table.

Zoom in on her picking up the hearing aids and opening the battery drawers.

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She presses all three buttons on the remote control for 5 seconds.

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She lays the phone on the table and picks up the hearing aid.

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She then closes the battery drawers on the hearing aids and presses on the button with the small dot on the remote control.

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The Remote control and the hearing aids are now connected.

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White screen: Hidden Hearing logo