Clinics close from 2 p.m. on Tuesday 24 December and re-open on Thursday 2 January in England & Wales. Clinics in Scotland will re-open on 6 January.

How to change the ear wax filter

1. Carefully remove the dome by placing your finger and thumb on the speaker/thin tube with one hand, and gently pinch the dome with your finger and thumb with the other.
2. Gently pull the dome or mould and speaker/thin tube in opposite directions to remove the dome. 
3. Remove the wax filter tool from its storage shell. It has two pins: an empty pin for removing the old wax filter, and one with the new wax filter.
4. Push the empty pin into the wax filter in the earpiece speaker and pull the old filter out.
5. Insert the new wax filter into the earpiece speaker using the other pin. 
6. Reattach the dome to the speaker/thin tube making sure it’s fastened securely.  
7. The used tool can be disposed of in the bin.

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Audio

Visual

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White screen: How to change the wax filters on your hearing aids

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An audiologist is sitting at a table. She picks up a hearing aid and removes the dome.

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She takes a wax filter and removes the tool from the shell.

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She pushes the empty pin into the wax filter in the hearing aid, pulls it out and inserts the new wax filter using the other pin.

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She reapplies the dome on the hearing aid.

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White screen: Hidden Hearing logo