Clinics close from 2 p.m. on Tuesday 24 December and re-open on Thursday 2 January in England & Wales. Clinics in Scotland will re-open on 6 January.

7 Westlegate, Norwich, NR1 3LT

All clinics will be closed for Christmas from 2 p.m. on Tuesday 24 December. We’ll be reopening at 9 a.m. on Thursday 2 January in England & Wales, and at 9 a.m. on Monday 6 January for clinics in Scotland.

Hearing tests and hearing aids available at our Hidden Hearing clinic in Norwich

It’s so important to have your hearing checked regularly, especially the older you get. Hearing loss can creep up on you. It can be so gradual that it’s not always easy to recognise or even accept. So if you’re worried about your hearing in any way, the best thing to do is to book a free hearing test.

And if you’ve never had a hearing test before, don’t worry – you can find out exactly what happens during a hearing test here

If you do suffer from hearing loss already, it’s important to keep on top of any changes to your hearing. Even if you’ve come to see us before, we still recommend having a regular check-up, at least once a year.

The Norwich team

Jerry Eldridge and Sue Lambert, our hearing care experts, and Leanne and Faye, our receptionists, will be here to look after all of your hearing care needs. 

How to find us

Our hearing centre can be found opposite Tesco and Westlegate Tower, on the road between John Lewis and Marks and Spencer. The bus station is just around the corner and the nearest car parking is at John Lewis.

Does Hidden Hearing Norwich offer ear wax removal?

Yes, Hidden Hearing Norwich offers ear wax removal. If you’re suffering from excess ear wax build-up, you can book an ear wax removal appointment

Reviews

4.6/5
38 reviews
steve tomlinson
a week ago

My hearing test at Norwich went seamlessly. Mr Eldridge was his usual highly professional self accompanied by his good natured humour.
He set me up with new hearing aids which are wonderful.
Can’t fault the service.

Jeanette Reeves
a week ago

Even though I was late due to traffic issues I was seen as soon as I arrived and not made to feel hurried. The team are always friendly and helpful.

Karl Carter
2 weeks ago

Very professional and explained the hearing test and described the different hearing devices that were appropriate.

Paul Milner
a month ago

Hidden Hearing (Norwich) are professional in every sense. Excellent follow up and service. They will mention new products but never push them onto you, they give you 'home time' to think.

Kim Howard
2 months ago

I had a test at Specsavers a few years ago but I filled in a survey form online and went to the hidden hearing branch in Westlegate Norwich 2 days ago . There is absolutely no comparison with Specsavers and this company .
Jerry Eldridge the audiologist was so professional and really explained everything so clearly he was really enthusiastic and wasn’t pushy at all .In fact at one point I thought he was going to sing very very nice guy .
They aren’t cheap but they do offer some payment plans but we have a short life and why live in silence .I can’t help but recommend this company in fact the difference in my quality of life is astounding . .

Margaret Willcox
2 months ago

Was made to feel relaxed as soon as I got in,every was explained to me what was going to be done from start to finish. Will recommend to anyone.

Tania Ky
3 months ago

This was my first time here. The experience was good, the audiologist was professional and very pleasant. I shall be returning in due course.

Hazel Bamber
a week ago

Very friendly and efficient. I felt at ease and all my queries were answered fully.

Paul Steffen
4 months ago

Excellent Staff - very informative staff , but cost of hearing aids too much at present as I consider I can currently manage with hearing as is

Avril Baldry
5 months ago

The appointment was on time,I was offered coffee in waiting room where I enjoyed a nice display of peonies .. The examination was the most thorough as I have had others to compare,also talked me through it respectfully.Hopefully the hearing aids will be as good,but am told I shall have follow up appointments to help me through at the beginning.
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