Hidden Hearing Chester
5 Pepper Row, Pepper Street, Chester, CH1 1EA
Reviews
4.8/5
49 reviews
Susan King
a week ago

Had a great experience here when I booked to get wax removed from my ears. Terri (I'm sure that was her name) explained everything, did a great treatment and gave me some advice about what was going on with me which helped me to get to the root of the problem. Would highly recommend and will use their service again. Thank you.

Julie Gregory
3 weeks ago

We can't recommend Kia Kirk highly enough. She was consistently attentive, professional, friendly and thorough. My partner was resisting all attempts to wear hearing aids but even during our first appointment with Kia, he completely changed his perception of how beneficial they would be. Kia talked him through everything in great detail and gave him his confidence back. He now wears his hearing aids all day, every day and we would highly recommend Kia.

Helen Russell
2 months ago

Very happy with my appointment! Issues resolved and all sorted proficiently and helpfully, thank you x

coo roberts
4 months ago

I’ve been having my ears syringed for years and I’ve got to say best experience yet , the lady whose name I didn’t get was so gentle and amazing at her job ! Great value too and would highly recommend. Definitely be back and more often . So impressed
Nicola Roberts

Guy Day
5 months ago

Met with an offer of coffee again and had an 'eye opening' (at a hearing shop!) range of tests that showed my hearing to be worse than I thought. I knew it wasn't 100% but didn't realise it was that bad. Wore a pair of working example aids whilst having a walkabout outside the Centre and the range and clarity of this noisy world outside was staggering. I couldn't feel the hearing aids and only remembered when I heard the ear arms of my glasses scraping against the case of the aid when I out them on, other than that I forgot they were there. Most impressed with Hidden Hearing at Chester and I would recommend you attend if you think you need hearing rectification.

Hearing tests and hearing aids available at our Hidden Hearing clinic in Chester

It’s so important to have your hearing checked regularly, especially the older you get. Hearing loss can creep up on you. It can be so gradual that it’s not always easy to recognise or even accept. So if you’re worried about your hearing in any way, the best thing to do is to book a free hearing test.

And if you’ve never had a hearing test before, don’t worry – you can find out exactly what happens during a hearing test here

If you do suffer from hearing loss already, it’s important to keep on top of any changes to your hearing. Even if you’ve come to see us before, we still recommend having a regular check-up, at least once a year.

The Chester team

Daniel Nicolson, Kia Kirk, & Terri Handley our hearing care experts, and Rebecca, our receptionist, will be here to look after all of your hearing care needs. Terri Handley will conduct your ear wax removal appointments.

How to find us

Located at the heart of Chester, you will find the branch located between the back entrance of Grosvenor Mall and the Chester Heritage Centre. The nearest car park to our Chester Hearing Centre is in the Grosvenor Mall, while buses stop on Abode Hotel.

Does Hidden Hearing Chester offer ear wax removal?

Yes, Hidden Hearing Chester offers ear wax removal. If you’re suffering from excess ear wax build-up, you can book an ear wax removal appointment.

Do you want to try our new hearing aid risk free?

Remarkable speech clarity – Discreet style – 60-day money-back guarantee.
We offer a range of modern digital hearing aids. And with our 60-day money-back guarantee, you can try them at home, risk free.

Find out more
Oticon Intent™

Oticon's next-generation hearing solution

Engage in life like never before with a revolutionary hearing solution designed to fit seamlessly into your life.

  • Experience improved speech quality and listening comfort.
  • Designed to be discreet so you can go about your daily life with confidence. 
  • Stay connected with fast charging and seamless connectivity to other devices.
Oticon Real™

Oticon’s intelligent hearing solution

At Hidden Hearing, we want conversations to flow naturally everywhere you go. With Oticon Real™ you can experience:

  • Exceptional speech clarity
  • Significant reduction in listening effort
  • Groundbreaking innovation for managing wind and disruptive sounds
Oticon Own SI™

Oticon's most discreet hearing aids to date.

  • Breakthrough AI technology trained on millions of complex sounds to provide a natural-like representation of sound and speech.
  • Stabilisation features designed to detect and manage disruptive noises so you can enjoy the moment without interruption.
  • Discreet design that is truly invisible in 9 out of 10 ears.*
Oticon Own™

Oticon's new fully custom hearing solution.

No two people are alike, and the same goes for our ears. Oticon Own™ is tailored to each user for the most comfortable fit.

  • Personalized to fit your needs and lifestyle
  • Superior listening experience
  • Easy connectivity to your devices
Bernafon Alpha

Augmented speech understanding.

The Bernafon Alpha provides natural, clear sound, in countless listening situations. Attractive design meets revolutionary technology in this premium hearing solution.

  • Comfortable listening experience
  • Easy-to-use, rechargeable style
  • Direct sound streaming from modern Bluetooth® devices
Bernafon Encanta™

Exceptional sound quality that helps you to get the most out of life’s special moments.

Bernafon EncantaTM comes in different technology levels to suit your lifestyle, but all models come with:

  • Advanced Bluetooth® wireless technology
  • A unique ‘Music Experience’ program
  • Fast and efficient rechargeability